FAQ

Ordering and Shipping

What payment methods do you accept?

We accept Visa, MasterCard, American Express, Discover, and PayPal for all online orders.

How long does shipping take?

Standard shipping usually takes 5-7 business days, while expedited options are available at checkout for faster delivery.

Can I track my order?

Yes, once your order has shipped, you will receive an email with a tracking number to follow your package’s journey.

Products and Returns

Do you offer international shipping?

Currently, we ship only within the United States.

What is your return policy?

We offer a 30-day return policy on all unopened and unused items. Please contact our support team to initiate a return.

Are all art materials in your store safe for children?

While most of our products are safe for all ages, we recommend checking the product details for specific age recommendations and safety instructions.